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Team Lead, Vehicle Operations

Zoox

onsite,San Diego, CAManagementFull-time
Salary$102k - $155k
Before you apply

Role details

The practical picture
Employment
Full-time
Role signal brief

The role, at a glance

Extracted from the source posting · 95% confidence

The Team Lead, Vehicle Operations role at Zoox is an onsite position in San Diego, CA, responsible for leading vehicle operators and managing operational processes. The position requires 8+ years of professional experience and 3+ years of supervisory experience, with a focus on safety and collaborative problem-solving.

Remote scope
Onsite
Compensation
USD 102,000–155,000 / year

What you need

  • 8+ years of professional work experience in a cross-functional and product-based environment
  • 3+ years of supervisory experience
  • Excellent driving history
  • Strong written and verbal communication skills
  • Ability to work on-site at your assigned location for all scheduled shifts

What you will own

  • Lead a team of Zoox Vehicle Operators, coordinating and streamlining processes to execute short-term and long-term targets
  • Complete administrative tasks including timesheet approval, expense reports, schedule validation, and performance feedback
  • Work closely with other Team Leads and Program/Project Managers to ensure alignment with company goals
  • Act as a knowledge expert on proprietary software related to Vehicle Operations and mentor direct reports
  • Conduct recurring testing with a priority on safety to maintain up-to-date knowledge of Vehicle Operations
  • Collaborate with product and program management teams to drive process and product improvements
Core skills
Supervisory experienceOperational efficiencyPerformance managementVehicle OperationsCommunicationProblem-solving
Internal freshness window ends Oct 21, 2026
View source evidence
  • salary “min': 102000, 'max': 155000”
  • location “Job location: onsite,San Diego, CA”
  • remote_scope “Ability to work on-site at your assigned location for all scheduled shifts”
  • must_have “8+ years of professional work experience in a cross-functional and product-based environment”
supervisory experienceoperational efficiencyperformance managementvehicle operations
Role brief
Zoox has embarked on a highly ambitious journey to develop an autonomous mobility solution, built from the ground up. As our Vehicle Operations team develops and scales, so does the challenge to understand operations data, ensure effective communication between development and operations, and inform key decisions to successfully scale the organization. 
 
In this role as the Team Lead for Vehicle Operations, you will lead a team of Zoox Vehicle Operators who are field experts in tools, features, and functions related to Vehicle Operator workflows. You will coordinate and streamline processes to ensure your team executes both short-term and long-term targets, maintaining Zoox's high standards for all software and hardware tests. As a hands-on leader, you will work daily alongside your team, setting an example of discipline and safety to accomplish the mission. This role also involves close collaboration with other leaders within the Vehicle Operations organization and interaction with multiple cross-functional teams, including program management, strategy, vehicle engineering, and go-to-market teams.

In this role, you will:

  • Support vehicle operators in day-to-day operations, upholding a safety-centric, inclusive, and open communication culture.
  • Complete all administrative tasks concerning team management, including, but not limited to, timesheet approval, expense reports, schedule validation, and conducting written and oral performance feedback with direct reports and contingent workforce personnel at regular intervals.
  • Work closely with other Team Leads and Program/Project Managers within Vehicle Operators to ensure their team stays aligned with Zoox’s overall goals.
  • Become a knowledge expert on Zoox’s proprietary software related to Vehicle Operations and motivate and mentor direct reports and contingent workforce personnel to execute and deliver to Zoox’s high standards.
  • Interact with contingent workforce personnel and management assigned to your team at Zoox to answer questions, provide information, and ensure they understand and execute their job assignments.
  • Conduct recurring testing, with a priority on safety to ensure you stay up-to-date with the current state of Vehicle Operations.
  • Be metric- focused, collaborating with both product and program management teams to drive process and product improvements to mature both local and organizational-wide operations

    • Qualifications

  • 8+ years of professional work experience in a cross-functional and product-based environment
  • 3+ years of supervisory experience
  • Experience working in a high-level collaborative environment and promoting a teamwork mentality
  • Proven ability to problem-solve and improve operational efficiency with a proactive mindset and resourcefulness to achieve company goals
  • Strong written and verbal communication skills to coordinate with team members and management, and explain technical issues
  • Excellent driving history
  • Proactive mindset and resourcefulness
  • Ability to work on-site at your assigned location for all scheduled shifts

    • Bonus Qualifications

  • Bachelors degree
  • People management experience, with an understanding of performance management & reviews
  • 3+ years in the autonomous vehicle industry
  • 4+ years of operations experience
  • Working with cross-functional teams on go-to-market initiatives