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Remote role · team-lea

Team Leader

Paytm

Before you apply

Role details

The practical picture
Employment
Full-time
Eligible locations
India

Inside the role

Qualifications
Experience in leading a team Graduate degree
Role signal brief

The role, at a glance

Extracted from the source posting · 85% confidence

The Team Leader role at Paytm focuses on driving sales of EDC swiping devices to merchants and managing a sales team. The candidate is responsible for hiring, setting goals, overseeing daily operations, and resolving merchant queries within the EDC Retail department.

What you need

  • Experience in leading a team
  • Graduate degree

What you will own

  • Increase sales of EDC machines through proper channels to merchants
  • Resolve merchant queries and drive engagement of the merchant base
  • Create an inspiring team environment with open communication
  • Hire and build teams, set clear goals, delegate tasks, and establish deadlines
  • Oversee day-to-day operations and monitor team performance using metrics
  • Motivate team members, provide coaching, and resolve conflicts or issues
Core skills
Team LeadershipSalesMerchant Relationship ManagementHiringCommunicationProblem SolvingCoachingMotivation
Internal freshness window ends Oct 21, 2026
View source evidence
  • applicant_location_requirements “Paytm is India's leading mobile payments and financial services distribution company”
  • category “The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.”
  • must_have “Must Have Experience in Leading Team”
  • must_have “Must Be a Graduate”
team leadershipsalesmerchant relationship managementhiring
Role brief
About us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team: EDC Retail – EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology.
About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.   
Expectations/ Requirements :
1. Create an inspiring team environment with an open communication culture2. Need to drive swiping device sales in the assigned area.3. Resolving merchant queries 4. Drive overall engage merchant base 5. Capable of hiring and building team6. Set clear team goals7. Delegate tasks and set deadlines8. Oversee day-to-day operation9. Monitor team performance and report on metrics10 .Motivate team members11. Discover training needs and provide coaching12 .Listen to team members feedback and resolve any issues or conflicts13. Recognize high performance and reward accomplishments14. Encourage creativity and risk-taking15. Suggest and organize team building activities
Superpowers/ Skills that will help you succeed in this role  
1. High level of drive, initiative and self-motivation2. Must Have Experience in Leading Team3. Must Be a Graduate4. Growth Mindset
Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.

Qualification:- Graduate/Post Graduate