Technical Business Systems Analyst

Overview:

We are a leading mortgage servicing, SaaS-based, financial technology company committed to excellence and innovation. We are currently seeking a talented individual to join our dynamic Technology department as a Staff Tech Business Systems Analyst. This role offers an exciting opportunity for candidates with a strong background in business systems analysis to contribute to the development and enhancement of our cutting-edge systems.

Your day-to-day at Sagent:

Liaison between IT Development and Business Units:

Act as a key liaison between the IT development group and business units.
Facilitate effective communication for the development and implementation of new systems and enhancements to existing systems.

Systems Requirements Evaluation:

Evaluate new applications and identify systems requirements.
Assess new IT developments and evolving business requirements, recommending appropriate systems alternatives and enhancements to current systems.

Communication and Presentation:

Prepare communications and make presentations on system enhancements and alternatives.
Effectively communicate complex technical information to non-technical stakeholders.

Problem Solving and Analysis:

Solve technology information systems problems by analyzing requirements and existing systems.
Pseudo-design computer programs and recommend system controls and protocols.

Interface between Business and Technology:

Act as the interface or 'translator' between the business and technology functions of the company.
Work to understand overall business needs, create business cases, and define technical requirements.

Planning and Stakeholder Analysis:

Use planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis to drive successful project outcomes.
Apply writing skills and user experience knowledge to ensure the user interface aligns with project success.

Technical Skills:

Proficient in SQL. Able to understand data and relationships.
Ability to read code will be added advantage.
Ability to understand system design/architecture will be plus.
Familiar with API.

SDLC:

Good understanding of Agile processes.
Exposure to tools like ADO, JIRA will be added advantage.

We would love to hear from you if you have:

Completion of four years of college in a relevant discipline +4 years of experience in a related field or completion of an advanced degree (master's or higher) in an applicable and relevant field or experience will be considered in lieu of a degree.
Strong analytical and problem-solving skills.
Excellent communication and presentation abilities.
Experience in evaluating new applications and identifying systems requirements.
Familiarity with IT developments and business requirements.
Ability to act as an effective liaison between IT and business units.
Planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis skills.
Knowledge of user experience principles.

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