Okta is seeking a technical writer with a passion for creating and delivering developer-centered technical content. We’re looking for a collaborative, creative team member who understands how to write content that is clear, concise, and relevant.
In this role, you will work closely with a global network of engineers, product managers, and customer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta’s community of developers to successfully adopt and deploy our solutions.
If you have a passion for learning new technologies and want to help us drive adoption and ubiquity of our products and platform, this is the place for you!
Core responsibilities
- Design, develop, edit, and deliver accurate and effective developer documentation for Okta products.
- Work closely with Engineering, Product Management, QA, Support, Developer Content Strategy, and members of the Information Development team to ensure quality and accuracy of content.
- Prioritize projects when working with multiple engineering teams.
- Collaborate with developers to review and finalize API documentation.
- Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.
Minimum knowledge, skills, and abilities
- 1-2 years relevant experience writing developer documentation for Cloud or Enterprise products.
- Bachelor degree or certificate in Technical Writing is preferred.
- Experience writing developer and API documentation.
- Experience using Visual Studio Code, Redocly or similar developer documentation tools.
- Experience using source control tools such as Git and GitHub and creating content in Markdown and YAML.
- Strong ability to understand the application of security products in the real world and produce use case-based content.
Desired knowledge
- Proven record of writing accurate, clear, and concise documentation for a developer audience
- Knowledge of Okta or similar identity and access management solutions