Veeva Systems is seeking a Vice President - Patient CRM Strategy lead who will act as CEO for the Patient CRM product suite, responsible for shaping product strategy, messaging, pricing, customer success, and directing sales execution. The role requires extensive experience in life sciences industry, patient CRM product development, market ownership, and team leadership.
- Remote scope
- Work Anywhere - support flexibility to work from home or in the office
- Compensation
- USD 150,000–300,000 / year
What you need
- 8+ years in the Life Sciences industry
- 3+ years developing or implementing a Patient CRM product
- 5+ years as a market owner/practice leader
- 5+ years as a manager of teams of 6+ people
What you will own
- Shape Veeva's Patient CRM product strategy and positioning
- Create product messaging and sales strategy
- Determine customer pricing and own revenue planning
- Lead senior-level customer discussions and drive customer success
- Build and lead a high-performing Patient CRM strategy team
- Advise product team on capabilities and priorities
Core skillsLife SciencesPatient CRMProduct StrategyPricing StrategySales StrategySaaSMarket OwnershipTeam LeadershipCustomer SuccessProduct Messaging
Remote policyWork Anywhere company - supports flexibility to work from home or in the office, allowing employee to thrive in ideal environment
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Patient CRM Strategy Lead acts as the CEO for the Patient CRM product suite and is the market owner for the product. This role is responsible for shaping Veeva’s Patient CRM product strategy, creating the Patient CRM product messaging and positioning, determining Patient CRM customer pricing, playing a lead role in senior-level customer discussions, and overall customer success with Patient CRM. The strategy lead is also responsible for the content and structure of our customer events and information flow to the sales teams.
What You'll Do
Advise the Veeva Patient CRM product team on product capabilities and priorities
Create the product messaging and positioning
Create the sales strategy for the Patient CRM product and direct the sales team to execute on that strategy
Determine Patient CRM customer pricing
Play a customer facing role in senior level discussions on the Patient CRM product and strategy
Own overall customer success for Patient CRM
Create and own the revenue plan for the Patient CRM product
Build a high performing, collaborative Patient CRM strategy team
Requirements
8+ years in the Life Sciences industry
3+ years developing or implementing a Patient CRM product
5+ years as a market owner/practice leader
5+ years as a manager of teams of 6+ people
Nice to Have
5+ years of consulting experience at a major technology or consulting firm
3+ years in a comparable strategy role
5+ years experience with SaaS
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Follow the application process and submit your resume.
If moving to the interview stage, our process is as follows:
- A conversation with the hiring manager
- A personality assessment
- A practical case exercise
- A final conversation with our group's Senior Leader
Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $150,000 - $300,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Additional
#LI-RemoteUS
#LI-Director
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
